「 VOC (Voice-of-Customer) 」 一覧 Lean Six Sigma / DMAIC CTQ Tree Case Study: Convert Customer Needs t... 2016/09/25 2. Templates Used in Measure Phase How to utilize VOC 120% using a CTQ Tree 【Exc... 2015/11/08 DMAIC Explanation DMAIC: Measure Phase - How to set your projec... 2015/10/11 6. Templates Other Usage Lean Six Sigma has to start from Voice of Cus... 2015/06/04
